> ## Documentation Index
> Fetch the complete documentation index at: https://docs.insitechat.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Build an AI Chatbot in 5 Minutes

> Set up an AI chatbot trained on your website in under 5 minutes. Guides for training, customization, integrations (WhatsApp, Slack, HubSpot), and the API.

## What is InsiteChat?

**InsiteChat is a no-code AI chatbot platform that trains on your own content — websites, documents, Google Drive, Notion, and YouTube — and deploys as a chat widget on your site, WhatsApp, Slack, or Telegram.** It is built for SaaS startups, e-commerce stores, agencies, and service businesses that need a 24/7 support layer without hiring more agents.

InsiteChat competes with [Chatbase](/compare/chatbase), [SiteGPT](/compare/sitegpt), [Tidio](/compare/tidio), Botsonic, and CustomGPT. What makes InsiteChat distinct:

* **India-first pricing**: Bills in **₹** (INR) for Indian customers and **\$** (USD) internationally — the only major AI chatbot platform with native INR support.
* **Full feature set on the Free plan**: Lead capture, custom branding, HubSpot sync, WhatsApp Business, CSV export — none of these are paywalled. Most competitors gate at least half.
* **WhatsApp Business via BYOK**: Bring your own Meta credentials and pay Meta directly. No per-message markup from InsiteChat.
* **Hindi + Hinglish localization**: Full UI translation in Devanagari and Hinglish — useful for the Indian SMB market that competitors ignore.
* **Hybrid retrieval (semantic + keyword) with Reciprocal Rank Fusion** rather than vector-only — answers are more accurate on technical content where keywords matter.

You can build, train, customize, and deploy a working chatbot in under five minutes. No coding required.

## Key capabilities

<CardGroup cols={2}>
  <Card title="Advanced website crawler" icon="globe">
    Crawl your website with CSS selectors, URL filters, recursion depth, custom headers, and per-source auto-sync (daily/weekly/monthly).
  </Card>

  <Card title="Multi-source training" icon="file-arrow-up">
    Upload PDFs, Word docs, PowerPoints, CSVs. Connect Google Drive, Notion, Dropbox. Add YouTube transcripts and plain text.
  </Card>

  <Card title="Full widget customization" icon="palette">
    Brand colors, text color, font size, icon sizing, auto-open triggers, RTL mode, personas, localization (14 strings), and white-label watermark.
  </Card>

  <Card title="Lead capture & management" icon="user-plus">
    Custom lead forms with configurable timing. Status tracking, tagging, starring, bulk actions, conversation transcripts, and CSV export.
  </Card>

  <Card title="Chatbot dashboard" icon="chart-line">
    Overview with content metrics, conversation stats (messages, feedback %), training status indicators, and quick-access embed code.
  </Card>

  <Card title="Smart AI features" icon="sparkles">
    Follow-up question suggestions, source citations, AI/Agent/Hybrid chat modes, custom personas, and session management.
  </Card>

  <Card title="Bulk source management" icon="list-check">
    Search, filter by status, select multiple sources, and bulk re-sync or delete. Error details on hover.
  </Card>

  <Card title="14+ integrations" icon="plug">
    WhatsApp, Slack, Zapier, Telegram, HubSpot, WordPress, Shopify, Crisp, Freshchat, Zendesk, Google Drive, Notion, Dropbox, and more.
  </Card>

  <Card title="Google sign-in & onboarding" icon="key">
    1-click Google OAuth signup. 6 chatbot templates, guided onboarding checklist, and inline URL crawl — go live in under 5 minutes.
  </Card>

  <Card title="Email notifications" icon="envelope">
    Automatic alerts for source failures, monthly usage reports, and plan limit warnings. All rate-limited to prevent spam.
  </Card>
</CardGroup>

## How it works

<Steps>
  <Step title="Train">
    Add your content — website URLs (with advanced crawl config), documents, cloud storage, YouTube videos, or plain text. InsiteChat extracts, chunks, and embeds everything into a searchable knowledge base.
  </Step>

  <Step title="Customize">
    Configure your widget appearance (colors, fonts, icon, position), behavior (chat mode, persona, auto-open, RTL), lead capture (timing, custom fields), and localization. Preview changes in real-time.
  </Step>

  <Step title="Deploy">
    Copy one embed code and paste it into your website. Works with WordPress, Shopify, Wix, Squarespace, Webflow, or any custom site. Your chatbot is live instantly.
  </Step>

  <Step title="Monitor">
    Track performance on the Overview dashboard — content metrics, message volume, feedback percentages, and training status. Manage leads, review conversations, and refine answers over time.
  </Step>
</Steps>

## Under the hood

InsiteChat uses **hybrid search** (semantic + keyword) with **Reciprocal Rank Fusion** for context retrieval. Custom Q\&A pairs are prioritized over auto-extracted content. Content is chunked into 512-token segments with 50-token overlap for optimal retrieval. Supports 95+ languages with automatic detection.

## Get started

<CardGroup cols={3}>
  <Card title="Quick start" icon="rocket" href="/quickstart">
    Create and deploy your first chatbot in under 5 minutes.
  </Card>

  <Card title="Website crawler" icon="spider" href="/training/website-crawler">
    Advanced crawling with CSS selectors, URL filters, and auto-sync.
  </Card>

  <Card title="Widget customization" icon="palette" href="/deployment/customization">
    Colors, fonts, RTL, auto-open, personas, and localization.
  </Card>

  <Card title="Embed widget" icon="code" href="/deployment/embed-widget">
    Deploy on WordPress, Shopify, Wix, Webflow, or any site.
  </Card>

  <Card title="Lead management" icon="users" href="/deployment/lead-capture">
    Lead forms, status tracking, tags, and bulk actions.
  </Card>

  <Card title="Plans & pricing" icon="credit-card" href="/plans-and-pricing">
    Compare plans and feature availability.
  </Card>
</CardGroup>