> ## Documentation Index
> Fetch the complete documentation index at: https://docs.insitechat.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Plans & Pricing — Free Forever, INR or USD

> InsiteChat plans start at ₹0 / $0 forever. Dual-currency billing (₹ for India, $ international). Free, Starter (₹1,424/mo), Growth (₹2,847/mo), Scale (₹14,237/mo).

**InsiteChat** starts free with no credit card required — and the Free plan is the real deal, not a 7-day trial. Upgrade when you need more messages, more chatbots, or more team members.

InsiteChat bills in dual currency: **India bills in INR (₹), international visitors bill in USD (\$).** Both prices are listed below for every paid plan. This is unusual in the AI chatbot category — most US-based competitors (Chatbase, SiteGPT, Tidio) charge USD-only with forex markup for Indian customers.

## Plan comparison

| Feature                   | Free          | Starter     | Growth      | Scale        |
| ------------------------- | ------------- | ----------- | ----------- | ------------ |
| **Price (India)**         | ₹0 / forever  | ₹1,424 / mo | ₹2,847 / mo | ₹14,237 / mo |
| **Price (international)** | \$0 / forever | \$29 / mo   | \$59 / mo   | \$199 / mo   |
| **Chatbots**              | 1             | 1           | 2           | 3            |
| **Messages / mo**         | 200           | 4,000       | 10,000      | 40,000       |
| **Pages**                 | 30            | 1,000       | 10,000      | 50,000       |
| **Team members**          | 1             | 1           | 4           | 10           |
| **Manual sync**           | Yes           | Anytime     | Anytime     | Anytime      |
| **Auto-sync**             | —             | Monthly     | Weekly      | Every 3 days |
| **Support**               | Community     | Email       | Priority    | Dedicated    |
| **Custom branding**       | —             | —           | Yes         | Yes          |
| **Custom domain**         | —             | —           | —           | Yes          |
| **API access**            | —             | —           | —           | Yes          |
| **InsiteChat badge**      | Shown         | —           | —           | —            |

<Note>
  The Scale plan includes full API access, letting you integrate InsiteChat into your own applications and workflows programmatically.
</Note>

## Plan details

### Free — ₹0 / \$0 forever

Best for trying InsiteChat before committing. Includes 1 chatbot, 200 messages per month, and 30 pages of training content.

### Starter — ₹1,424 / mo or \$29 / mo

For small businesses getting started. Expands to 4,000 messages per month and 1,000 pages.

### Growth — ₹2,847 / mo or \$59 / mo

For growing teams. Adds a second chatbot, 10,000 messages per month, 10,000 pages, 4 team members, weekly auto-sync, and custom branding.

### Scale — ₹14,237 / mo or \$199 / mo

For high-volume businesses. Up to 3 chatbots, 40,000 messages per month, 50,000 pages, 10 team members, auto-sync every 3 days, a custom domain, and API access.

## Frequently asked questions

<AccordionGroup>
  <Accordion title="Do I need a credit card for the Free plan?">
    No. The Free plan requires no payment information.
  </Accordion>

  <Accordion title="What counts as a message?">
    Each reply your chatbot sends to a visitor counts as one message.
  </Accordion>

  <Accordion title="What happens when I hit my message limit?">
    Your chatbot stops responding when the message limit is reached. Upgrade your plan to restore access immediately.
  </Accordion>

  <Accordion title="What counts as a page?">
    A page is one URL crawled from your website or one document section indexed.
  </Accordion>

  <Accordion title="Can I change my plan at any time?">
    Yes. Upgrades apply immediately. Downgrades take effect at the end of the current billing period.
  </Accordion>

  <Accordion title="How does auto-sync work?">
    Auto-sync frequency varies by plan. Manual syncing is available on all paid tiers at any time.
  </Accordion>

  <Accordion title="Can I remove the InsiteChat badge?">
    Custom branding on Growth and Scale plans removes the InsiteChat badge from the chat widget.
  </Accordion>

  <Accordion title="What can I do with API access?">
    The Scale plan API lets you manage messages, knowledge sources, and retrieve conversations programmatically.
  </Accordion>

  <Accordion title="Is annual billing available?">
    Yes. Annual billing and enterprise pricing are available — contact support for details.
  </Accordion>
</AccordionGroup>