> ## Documentation Index
> Fetch the complete documentation index at: https://docs.insitechat.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Plans & Pricing — Free Forever, INR or USD

> InsiteChat plans start at ₹0 / $0 forever. Dual-currency billing (₹ for India, $ international). Free, Starter (₹1,424/mo), Growth (₹2,847/mo), Scale (₹14,237/mo).

**InsiteChat** starts free with no credit card required — and the Free plan is the real deal, not a 7-day trial. Upgrade when you need more messages, more chatbots, or more team members.

InsiteChat bills in dual currency: **India bills in INR (₹), international visitors bill in USD (\$).** Both prices are listed below for every paid plan. This is unusual in the AI chatbot category — most US-based competitors (Chatbase, SiteGPT, Tidio) charge USD-only with forex markup for Indian customers.

## Plan comparison

| Feature | Free | Starter | Growth | Scale |
| - | - | - | - | - |
| **Price (India)** | ₹0 / forever | ₹1,424 / mo | ₹2,847 / mo | ₹14,237 / mo |
| **Price (international)** | \$0 / forever | \$29 / mo | \$59 / mo | \$199 / mo |
| **Chatbots** | 1 | 1 | 2 | 3 |
| **Messages / mo** | 200 | 4,000 | 10,000 | 40,000 |
| **Pages** | 30 | 1,000 | 10,000 | 50,000 |
| **Team members** | 1 | 1 | 4 | 10 |
| **Manual sync** | Yes | Anytime | Anytime | Anytime |
| **Auto-sync** | — | Monthly | Weekly | Every 3 days |
| **Support** | Community | Email | Priority | Dedicated |
| **Custom branding** | — | — | Yes | Yes |
| **Custom domain** | — | — | — | Yes |
| **API access** | — | — | — | Yes |
| **InsiteChat badge** | Shown | — | — | — |

<Note>
  The Scale plan includes full API access, letting you integrate InsiteChat into your own applications and workflows programmatically.
</Note>

## Plan details

### Free — ₹0 / \$0 forever

Best for trying InsiteChat before committing. Includes 1 chatbot, 200 messages per month, and 30 pages of training content.

### Starter — ₹1,424 / mo or \$29 / mo

For small businesses getting started. Expands to 4,000 messages per month and 1,000 pages.

### Growth — ₹2,847 / mo or \$59 / mo

For growing teams. Adds a second chatbot, 10,000 messages per month, 10,000 pages, 4 team members, weekly auto-sync, and custom branding.

### Scale — ₹14,237 / mo or \$199 / mo

For high-volume businesses. Up to 3 chatbots, 40,000 messages per month, 50,000 pages, 10 team members, auto-sync every 3 days, a custom domain, and API access.

## Frequently asked questions

<AccordionGroup>
  <Accordion title="Do I need a credit card for the Free plan?">
    No. The Free plan requires no payment information.
  </Accordion>

  <Accordion title="What counts as a message?">
    Each reply your chatbot sends to a visitor counts as one message.
  </Accordion>

  <Accordion title="What happens when I hit my message limit?">
    Your chatbot stops responding when the message limit is reached. Upgrade your plan to restore access immediately.
  </Accordion>

  <Accordion title="What counts as a page?">
    A page is one URL crawled from your website or one document section indexed.
  </Accordion>

  <Accordion title="Can I change my plan at any time?">
    Yes. Upgrades apply immediately. Downgrades take effect at the end of the current billing period.
  </Accordion>

  <Accordion title="How does auto-sync work?">
    Auto-sync frequency varies by plan. Manual syncing is available on all paid tiers at any time.
  </Accordion>

  <Accordion title="Can I remove the InsiteChat badge?">
    Custom branding on Growth and Scale plans removes the InsiteChat badge from the chat widget.
  </Accordion>

  <Accordion title="What can I do with API access?">
    The Scale plan API lets you manage messages, knowledge sources, and retrieve conversations programmatically.
  </Accordion>

  <Accordion title="Is annual billing available?">
    Yes. Annual billing and enterprise pricing are available — contact support for details.
  </Accordion>
</AccordionGroup>


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