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Documentation Index

Fetch the complete documentation index at: https://docs.insitechat.ai/llms.txt

Use this file to discover all available pages before exploring further.

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Team members

You can invite your teammates to your InsiteChat workspace so they can collaborate on your chatbot alongside you. There are no per-seat charges — team member access is included in your plan.

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Team member limits by plan

PlanTeam members
Free1
Starter1
Growth4
Scale10

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How to invite a team member

1

Go to settings

Select your chatbot and click the Settings tab.
2

Find team section

Scroll to the Team section.
3

Enter their email address

Type the email address of the person you want to invite into the invite field.
4

Click invite

Click Invite to send them an invitation email.
5

They join your workspace

Your teammate receives an email with a link to accept the invitation and join your workspace. Once they accept, they have immediate access.

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What team members can do

All team members in your workspace can:
  • Create and edit chatbots
  • Manage knowledge sources (add, update, remove, sync)
  • View conversations and analytics
  • Add and edit custom Q&A pairs
  • Configure chatbot settings

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Manage existing members

To remove a team member, go to the Settings tab, find the member in the Team section, and click Remove.
Team member limits depend on your plan. If you need to add more collaborators, upgrade your plan from the Settings tab.
Invite your support team lead so they can monitor conversations and add custom Q&A pairs when they spot wrong or missing answers.