Team members
You can invite your teammates to your InsiteChat workspace so they can collaborate on your chatbot alongside you. There are no per-seat charges — team member access is included in your plan.Team member limits by plan
How to invite a team member
1
Go to settings
Select your chatbot and click the Settings tab.
2
Find team section
Scroll to the Team section.
3
Enter their email address
Type the email address of the person you want to invite into the invite field.
4
Click invite
Click Invite to send them an invitation email.
5
They join your workspace
Your teammate receives an email with a link to accept the invitation and join your workspace. Once they accept, they have immediate access.
What team members can do
All team members in your workspace can:- Create and edit chatbots
- Manage knowledge sources (add, update, remove, sync)
- View conversations and analytics
- Add and edit custom Q&A pairs
- Configure chatbot settings
Manage existing members
To remove a team member, go to the Settings tab, find the member in the Team section, and click Remove.Team member limits depend on your plan. If you need to add more collaborators, upgrade your plan from the Settings tab.