Skip to main content
You can invite your teammates to your InsiteChat workspace so they can collaborate on your chatbot alongside you. There are no per-seat charges — team member access is included in your plan.

​
Team member limits by plan

PlanTeam members
Free1
Starter1
Growth4
Scale10

​
How to invite a team member

1

Go to Settings

Open your dashboard and click Settings in the left sidebar.
2

Click the Team tab

Select the Team tab at the top of the Settings page.
3

Enter their email address

Type the email address of the person you want to invite into the invite field.
4

Click Invite

Click Invite to send them an invitation email.
5

They join your workspace

Your teammate receives an email with a link to accept the invitation and join your workspace. Once they accept, they have immediate access.

​
What team members can do

All team members in your workspace can:
  • Create and edit chatbots
  • Manage knowledge sources (add, update, remove, sync)
  • View conversations and analytics
  • Add and edit custom Q&A pairs
  • Configure chatbot settings

​
Manage existing members

To remove a team member, go to Settings → Team, find the member in the list, and click Remove.
Team member limits depend on your plan. If you need to add more collaborators, upgrade your plan from Settings → Billing.
Invite your support team lead so they can monitor conversations and add custom Q&A pairs when they spot wrong or missing answers.