InsiteChat starts free with no credit card required — and the Free plan is the real deal, not a 7-day trial. Upgrade when you need more messages, more chatbots, or more team members. InsiteChat bills in dual currency: India bills in INR (₹), international visitors bill in USD ($). Both prices are listed below for every paid plan. This is unusual in the AI chatbot category — most US-based competitors (Chatbase, SiteGPT, Tidio) charge USD-only with forex markup for Indian customers.Documentation Index
Fetch the complete documentation index at: https://docs.insitechat.ai/llms.txt
Use this file to discover all available pages before exploring further.
Plan comparison
| Feature | Free | Starter | Growth | Scale |
|---|---|---|---|---|
| Price (India) | ₹0 / forever | ₹1,424 / mo | ₹2,847 / mo | ₹14,237 / mo |
| Price (international) | $0 / forever | $29 / mo | $59 / mo | $199 / mo |
| Chatbots | 1 | 1 | 2 | 3 |
| Messages / mo | 200 | 4,000 | 10,000 | 40,000 |
| Pages | 30 | 1,000 | 10,000 | 50,000 |
| Team members | 1 | 1 | 4 | 10 |
| Manual sync | Yes | Anytime | Anytime | Anytime |
| Auto-sync | — | Monthly | Weekly | Every 3 days |
| Support | Community | Priority | Dedicated | |
| Custom branding | — | — | Yes | Yes |
| Custom domain | — | — | — | Yes |
| API access | — | — | — | Yes |
| InsiteChat badge | Shown | — | — | — |
The Scale plan includes full API access, letting you integrate InsiteChat into your own applications and workflows programmatically.
Plan details
Free — ₹0 / $0 forever
Best for trying InsiteChat before committing. Includes 1 chatbot, 200 messages per month, and 30 pages of training content.Starter — ₹1,424 / mo or $29 / mo
For small businesses getting started. Expands to 4,000 messages per month and 1,000 pages.Growth — ₹2,847 / mo or $59 / mo
For growing teams. Adds a second chatbot, 10,000 messages per month, 10,000 pages, 4 team members, weekly auto-sync, and custom branding.Scale — ₹14,237 / mo or $199 / mo
For high-volume businesses. Up to 3 chatbots, 40,000 messages per month, 50,000 pages, 10 team members, auto-sync every 3 days, a custom domain, and API access.Frequently asked questions
Do I need a credit card for the Free plan?
Do I need a credit card for the Free plan?
No. The Free plan requires no payment information.
What counts as a message?
What counts as a message?
Each reply your chatbot sends to a visitor counts as one message.
What happens when I hit my message limit?
What happens when I hit my message limit?
Your chatbot stops responding when the message limit is reached. Upgrade your plan to restore access immediately.
What counts as a page?
What counts as a page?
A page is one URL crawled from your website or one document section indexed.
Can I change my plan at any time?
Can I change my plan at any time?
Yes. Upgrades apply immediately. Downgrades take effect at the end of the current billing period.
How does auto-sync work?
How does auto-sync work?
Auto-sync frequency varies by plan. Manual syncing is available on all paid tiers at any time.
Can I remove the InsiteChat badge?
Can I remove the InsiteChat badge?
Custom branding on Growth and Scale plans removes the InsiteChat badge from the chat widget.
What can I do with API access?
What can I do with API access?
The Scale plan API lets you manage messages, knowledge sources, and retrieve conversations programmatically.
Is annual billing available?
Is annual billing available?
Yes. Annual billing and enterprise pricing are available — contact support for details.