Connect your Google Drive and select files or folders to turn your existing documents into chatbot knowledge. InsiteChat supports all major Google formats and extracts content automatically.
Connect and train in three steps
Connect Google Drive
In your InsiteChat dashboard, click Connect Google Drive. Sign in with your Google account and grant read-only access when prompted.
Browse and select files
Navigate your Drive folders. Select individual files, multiple files, or entire folders to import. Bulk folder import lets you bring in hundreds of files at once.
Import and train
Click Import. InsiteChat extracts text from your files, chunks it into segments, and builds embeddings. Your chatbot is ready to answer questions as soon as the import completes.
InsiteChat only requests read-only access to your Google Drive. Your files are never modified, stored, or shared.
Supported file types
- Google Docs —
.doc, .docx, .txt, .rtf
- Google Sheets —
.xls, .xlsx, .csv
- Google Slides —
.ppt, .pptx
- PDF files
- HTML and Markdown files
Key features
Bulk folder import — Select an entire folder and import hundreds of files in a single action. InsiteChat handles the processing.
All Google formats — Google Docs, Sheets, Slides, PDFs, Word, Excel, and PowerPoint are all supported out of the box.
Re-sync anytime — When you update your documents, re-import the source to refresh your chatbot’s knowledge base. See Syncing content for details.
Read-only and secure — InsiteChat never modifies, stores, or shares your Drive files. Access is limited to what you explicitly grant.
Keep your chatbot current
Your chatbot’s knowledge reflects your content at the time of the last import. When you update documents in Google Drive, re-import the source from your dashboard to sync the latest changes. You can re-sync individual files or entire folders.
For a full walkthrough of the sync workflow, see Syncing content. 